Privacy Policy
Last Updated: 19 September 2026
Leisure Equipment (“LE”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, www.leisureequipment.in (the “Website” or “Platform”).
This Privacy Policy explains what personal information we may collect, why we collect it, how we use it, when it may be shared, and the choices available to you.
By using the Website, creating an account, submitting an enquiry, placing an order, or otherwise providing personal information to us, you acknowledge this Privacy Policy.
1. Information We Collect
Depending on how you use the Website, we may collect the following information:
1.1 Information You Provide
- Name
- Email address
- Mobile or telephone number
- Billing address
- Shipping or delivery address
- Company or business name, where provided
- GST details and other business information, where voluntarily provided
- Account login information
- Product enquiries and messages
- Order and transaction information
- Information you provide when contacting customer support
- Reviews, feedback, photographs or other content you voluntarily submit
1.2 Information Collected Automatically
When you visit or use the Website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Operating system
- Device and technical information
- Pages visited and general website activity
- Date and time of visits
- Referring website or source
- Information relating to website performance and security
The exact information collected may depend on your browser, device, account settings, cookies and the services used on the Website.
2. Cookies and Similar Technologies
We may use cookies and similar technologies to operate the Website, remember preferences, maintain shopping carts and user sessions, improve functionality, understand website usage, and help protect the Website from abuse or security threats.
Some cookies may be placed by third-party services used by the Website, such as analytics, payment, security, advertising or embedded-content providers.
You can control or delete cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
3. How We Use Personal Information
We may use personal information for purposes including:
- Creating and managing user accounts
- Processing and fulfilling orders
- Processing payments and related transactions
- Providing shipping and delivery services
- Responding to product enquiries and customer support requests
- Providing quotations and project-related assistance
- Communicating about orders, enquiries and services
- Improving products, services and Website functionality
- Preventing fraud, abuse and unauthorised activity
- Maintaining Website security and reliability
- Complying with applicable legal and regulatory requirements
- Sending marketing or promotional communications where permitted and, where required, with your consent
4. Order and Payment Information
When you place an order, we may process information required to complete the transaction, such as your name, contact information, billing information, shipping information, order details and transaction references.
Payment information may be processed directly by third-party payment gateways or payment service providers. We generally do not need to store complete card, UPI, banking or other sensitive payment credentials on our own servers.
Payment providers may process information according to their own privacy policies and applicable security requirements.
5. Product Enquiries and Business Information
Leisure Equipment serves customers and businesses in the leisure, amusement, entertainment and recreation industry.
If you submit an enquiry, request a quotation, request product information or discuss a project with us, we may use the information you provide to respond to your request, prepare quotations, coordinate with relevant suppliers or vendors, and provide requested services.
You should provide only information that is reasonably necessary for the relevant enquiry or transaction.
6. Sharing of Personal Information
We do not sell your personal information as a standalone product.
We may share information where reasonably necessary to provide our services or fulfil a transaction, including with:
- Relevant suppliers, manufacturers or vendors
- Payment gateways and payment service providers
- Shipping, logistics and delivery partners
- Website hosting and technology providers
- Customer support and communication service providers
- Analytics, security and website-performance providers
- Professional advisers and service providers where necessary
- Government authorities or other parties where required by applicable law
We seek to limit sharing to information reasonably necessary for the relevant purpose.
7. Vendors, Suppliers and Marketplace Transactions
Some products or services available through LE may involve independent vendors, manufacturers or suppliers.
Where necessary to fulfil an enquiry, quotation or order, relevant customer information may be shared with the applicable vendor, supplier, manufacturer or service provider.
Such parties may process information according to their own applicable privacy practices and contractual or legal obligations.
8. Third-Party Services and Links
The Website may contain links, integrations or services provided by third parties. These may include payment providers, shipping services, analytics services, social media platforms, maps, communication tools and other external services.
Third-party websites and services operate under their own terms and privacy policies. We encourage you to review those policies before providing personal information to third parties.
9. Marketing Communications
We may send transactional communications relating to your account, enquiries, orders, payments, delivery or other services you have requested.
Where permitted and where required, we may also send promotional communications about products, services, offers or updates.
You may opt out of promotional communications by using the unsubscribe option in the communication or by contacting us.
Opting out of marketing communications will not prevent us from sending essential transactional or service-related communications.
10. Data Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
You are also responsible for keeping your account credentials confidential and should notify us if you believe your account has been accessed without authorisation.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, complying with legal, tax and accounting obligations, and enforcing our agreements.
Retention periods may therefore vary depending on the type of information and the purpose for which it is processed.
12. Your Privacy Rights and Choices
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
- Request information about personal data processed by us
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise a complaint or grievance regarding personal-data processing
Some requests may be subject to legal, contractual, security or record-retention requirements. We may need to verify your identity before processing a request.
13. Children’s Privacy
The Website is intended for use by adults and businesses. We do not knowingly seek to collect personal information from children for independent account registration or purchasing.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the information and take appropriate action where required by law.
14. International Data Transfers
Some service providers used by the Website may process information in locations outside India. Where personal information is transferred or processed outside India, we will take reasonable steps required by applicable law and our contractual arrangements with service providers.
15. Data Breaches and Security Incidents
If we become aware of a personal-data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain and address the incident and provide notices to affected persons or authorities where legally required.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, Website functionality, technology, service providers, legal requirements or privacy practices.
The updated version will be published on this page with a revised “Last Updated” date.
17. Contact and Privacy Requests
If you have questions about this Privacy Policy, wish to request access, correction, deletion or withdrawal of consent where applicable, or want to raise a privacy-related grievance, please contact:
Leisure Equipment
C-1902, Charms Castle, Rajnagar Extension,
Ghaziabad, Uttar Pradesh – 201017, India
Email: info[at]leisureequipment[dot]in
Website: www.leisureequipment.in
18. Governing Law
This Privacy Policy shall be governed by the applicable laws of India.